Dr. Scott Hartzell, MD
User reviews
72 reviews with 5 stars
78 reviews
Overall rating
4.8
Reviewers' Overall Rating
4.9(73)
Ease of Getting Appointment
4.9(78)
Helps Patient/Family Understand Condition
4.9(78)
Listens & Addresses Concerns
4.9(78)
Demonstrates Bedside Manner
4.8(78)
Office Staff is Professional & Courteous
4.9(78)
Office is Clean & Comfortable
4.9(78)
Accurately Diagnosed Condition
4.9(78)
Staff Follows Up as Needed
4.9(78)
Waiting Time During Visit
4.5(78)
Spends Enough Time With Me
4.7(78)
Patient Brandee
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5- 10 minutes
Patient with doctor: 1 Week
Very friendly office. Staff called me on their day off to make sure I could get in by the end of the year had an appointment Thursday & surgery that following Monday.
Very pleased.
Patient with doctor: 1 Week
Very friendly office. Staff called me on their day off to make sure I could get in by the end of the year had an appointment Thursday & surgery that following Monday.
Very pleased.
VR
Verified Reviews
Patient Fabien
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 4 years
Love this place. Amazing!
Patient with doctor: 4 years
Love this place. Amazing!
VR
Verified Reviews
Patient David
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Patient with doctor: 13 months
Patient with doctor: 13 months
VR
Verified Reviews
Patient Jennilee
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: not sure
Patient with doctor: this year
Thank you! You were all great!!
Patient with doctor: this year
Thank you! You were all great!!
VR
Verified Reviews
Patient Helen
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 65032
Wait time: N/A
Patient with doctor: 3 months
Wait time: N/A
Patient with doctor: 3 months
VR
Verified Reviews
Patient Vince
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 52486
Wait time: 5 minutes
Patient with doctor: 1 year
Received PRK 2 weeks ago. Eyes feel great and sight improves daily - No more glasses!!!
Wait time: 5 minutes
Patient with doctor: 1 year
Received PRK 2 weeks ago. Eyes feel great and sight improves daily - No more glasses!!!
VR
Verified Reviews
Patient Evan
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time: 20 minutes
Patient with doctor: 1 month
Patient with doctor: 1 month
VR
Verified Reviews
Patient Terry
Overall rating
4.8
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
4.0
ID#: 64747
Wait time: 15 minutes
Patient with doctor: N/A
Wait time: 15 minutes
Patient with doctor: N/A
VR
Verified Reviews
Overall rating
4.5
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
4.0
ID#: 64948
Wait time: 15 minutes
Patient with doctor: 2 years
Wait time: 15 minutes
Patient with doctor: 2 years
VR
Verified Reviews
Patient Sandra
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64949
Wait time: 15 minutes
Patient with doctor: 2 months
Very pleased with everyone in the office. Show care, very courteous and professional.
Wait time: 15 minutes
Patient with doctor: 2 months
Very pleased with everyone in the office. Show care, very courteous and professional.
VR
Verified Reviews
Patient Marsha
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64750
Wait time: 5 minutes
Patient with doctor: 1 month
Wait time: 5 minutes
Patient with doctor: 1 month
VR
Verified Reviews
Patient Harry
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 64951
Wait time: varies
Patient with doctor: 10 years
Wait time: varies
Patient with doctor: 10 years
VR
Verified Reviews
Patient Bonnie
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64952
Wait time: 15 minutes
Patient with doctor: 3 months
Very satisfied with both offices and staff. Happy Dr. Lipski sent me here. Very satisfied with results.
Wait time: 15 minutes
Patient with doctor: 3 months
Very satisfied with both offices and staff. Happy Dr. Lipski sent me here. Very satisfied with results.
VR
Verified Reviews
Patient Barbara
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64799
Wait time: 10-15 minutes
Patient with doctor: 2 years
Very impressed and pleased with his service
Wait time: 10-15 minutes
Patient with doctor: 2 years
Very impressed and pleased with his service
VR
Verified Reviews
Patient Shirley
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46190
Wait time: 10 minutes
Patient with doctor: 1.5 months
Very satisfied
Wait time: 10 minutes
Patient with doctor: 1.5 months
Very satisfied
VR
Verified Reviews
Patient Theresa
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64786
Wait time: 5 minutes
Patient with doctor: 1 month
I was nervous about my first surgery but EVERYBODY!!! helped me relax for that visit, so much so, that the second was a breeze!! I use to work at EVAN and I met some "old" co-workers at the time of my surgeries. They helped me relax there. Jokes, laughter and kind treatments. You have working "good" people working in surgery
Wait time: 5 minutes
Patient with doctor: 1 month
I was nervous about my first surgery but EVERYBODY!!! helped me relax for that visit, so much so, that the second was a breeze!! I use to work at EVAN and I met some "old" co-workers at the time of my surgeries. They helped me relax there. Jokes, laughter and kind treatments. You have working "good" people working in surgery
VR
Verified Reviews
Patient Nancy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64953
Wait time: 10 minutes
Patient with doctor: 2 months
Wait time: 10 minutes
Patient with doctor: 2 months
VR
Verified Reviews
Patient William
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 64922
Wait time: 35 minutes
Patient with doctor: 3 years
Wait time: 35 minutes
Patient with doctor: 3 years
VR
Verified Reviews
Patient Eric
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59602
Wait time: 2 minutes
Patient with doctor: 7 months
Exceptional job! Very pleased and happy with my new eyes. Would take along time to be rid of thick glasses and headache free from them being so heavy. Thank you!
Wait time: 2 minutes
Patient with doctor: 7 months
Exceptional job! Very pleased and happy with my new eyes. Would take along time to be rid of thick glasses and headache free from them being so heavy. Thank you!
VR
Verified Reviews
Patient Sarah
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59584
Wait time: 5 minutes
Patient with doctor: 1 year
Surgery counter is very crowded on surgery days.
Wait time: 5 minutes
Patient with doctor: 1 year
Surgery counter is very crowded on surgery days.
VR
Verified Reviews
Patient Joanne
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 59583
Wait time: 20 minutes
Patient with doctor: 1.5 months
Dr. Hartzell and staff very knowledgeable and professional. All questions and concerns answered fully.
Wait time: 20 minutes
Patient with doctor: 1.5 months
Dr. Hartzell and staff very knowledgeable and professional. All questions and concerns answered fully.
VR
Verified Reviews
Patient Thomas
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59555
Wait time: 15 minutes
Patient with doctor: 1 month
I felt very comfortable with everyone I came in contact with. Even though its early in my procedure. The upscale insight is off the charts.
Wait time: 15 minutes
Patient with doctor: 1 month
I felt very comfortable with everyone I came in contact with. Even though its early in my procedure. The upscale insight is off the charts.
VR
Verified Reviews
Patient Pat
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
2.0
Spends Enough Time With Me
5.0
ID#: 59554
Wait time: 60-70 minutes
Patient with doctor: not sure
Everything went great for the second eye.
Wait time: 60-70 minutes
Patient with doctor: not sure
Everything went great for the second eye.
VR
Verified Reviews
Patient Robert
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
ID#: 59553
Wait time: 10-15 minutes
Patient with doctor: N/A
Did not know the doctor before my regular eye doctor recommended him.
Wait time: 10-15 minutes
Patient with doctor: N/A
Did not know the doctor before my regular eye doctor recommended him.
VR
Verified Reviews
Patient Delores
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59647
Wait time: 30 minutes
Patient with doctor: 9 months
Wait time: 30 minutes
Patient with doctor: 9 months
VR
Verified Reviews
Patient William
Overall rating
5.0
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 64785
Wait time: 10 min.
Patient with Doctor: 1.5 years
Wait time: 10 min.
Patient with Doctor: 1.5 years
VR
Verified Reviews
Patient Jim
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59585
Wait time: N/A
Patient with Doctor: long time
Wait time: N/A
Patient with Doctor: long time
VR
Verified Reviews
Patient Ernest
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59552
Wait time: 15 min.
Patient with Doctor: 2 months
Wait time: 15 min.
Patient with Doctor: 2 months
VR
Verified Reviews
Overall rating
4.9
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59595
Wait time: 10 minutes
Patient with doctor: 3 years
The day before surgery we received GERCB and Eye Center approval for 36 months payment, paying with no interest minutes before surgery. We were informed the 24 months plan was not an option. This caused a very uncomfortable situation - and privately discussing this with my wife - We consented to the "No Notice" change...
This situation nearly caused us to cancel the procedure
PS. Dr. Hartzell & staff were otherwise, exceptional.
Wait time: 10 minutes
Patient with doctor: 3 years
The day before surgery we received GERCB and Eye Center approval for 36 months payment, paying with no interest minutes before surgery. We were informed the 24 months plan was not an option. This caused a very uncomfortable situation - and privately discussing this with my wife - We consented to the "No Notice" change...
This situation nearly caused us to cancel the procedure
PS. Dr. Hartzell & staff were otherwise, exceptional.
VR
Verified Reviews
Patient Alison
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59661
Wait time: 10-20 minutes
Patient with doctor: 6 years
VR
Verified Reviews
Patient shirley
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 46213
Wait time: 10-30 minutes
Patient with doctor: 2 months
I am very pleased with the results of my surgeries. I can honestly say I have never had the clarity and detain in my vision as I have now with either previously wearing eyeglasses or contacts.
Wait time: 10-30 minutes
Patient with doctor: 2 months
I am very pleased with the results of my surgeries. I can honestly say I have never had the clarity and detain in my vision as I have now with either previously wearing eyeglasses or contacts.
VR
Verified Reviews
Patient Charlie
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
ID#: 46186
Wait time: 15 minutes
Patient with doctor: 10 years
I can see much better now. (I think a new car would be more generous) hahaha
VR
Verified Reviews
Patient David
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46212
Wait time: 10 minutes
Patient with doctor: 2 years
Very happy with results of my surgeries. I can honestly say I have never has the clarity and detail in my vision as I have now with either previously wearing eyeglasses or contacts.
Wait time: 10 minutes
Patient with doctor: 2 years
Very happy with results of my surgeries. I can honestly say I have never has the clarity and detail in my vision as I have now with either previously wearing eyeglasses or contacts.
VR
Verified Reviews
Patient Dalton
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59669
Wait time: 30 minutes
Patient with doctor: 3 months
I am very satisfied with the doctor and his staff. I would recommend him to family & friends.
VR
Verified Reviews
Patient Jason
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59666
Wait Time: 15 minutes
Patient with doctor: 1 month
Dr. Hartzell took time to explain the procedure. He was very good through the procedure. The staff was excellent! Everything was done efficiently.
Wait Time: 15 minutes
Patient with doctor: 1 month
Dr. Hartzell took time to explain the procedure. He was very good through the procedure. The staff was excellent! Everything was done efficiently.
VR
Verified Reviews
Patient Carol
Overall rating
4.8
Reviewers' Overall Rating
4.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46196
Wait time: N/A
Wait time: N/A
VR
Verified Reviews
Patient Eleanor
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46197
Wait time: 3 minutes
Wait time: 3 minutes
VR
Verified Reviews
Patient John
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59505
Wait Time: 10 minutes
Great service and went fast
Wait Time: 10 minutes
Great service and went fast
VR
Verified Reviews
Patient Marian
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46191
Wait time: N/A
Wait time: N/A
VR
Verified Reviews
Patient Ed
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 46189
Wait time: 30 minutes
Wait time: 30 minutes
VR
Verified Reviews
Patient Rodney
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 59579
Wait time: 30 minutes
Everything went well
Wait time: 30 minutes
Everything went well
VR
Verified Reviews
Patient Sandra
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46194
Wait time: 5 minutes
Very pleased with all aspects of this procedure and other visits.
Wait time: 5 minutes
Very pleased with all aspects of this procedure and other visits.
VR
Verified Reviews
Patient Tina
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
3.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46187
Wait time: 5 minutes
Excellent attention and care
Wait time: 5 minutes
Excellent attention and care
VR
Verified Reviews
Patient Pam
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
My concerns were addressed. Jane contacted me and checked on me the day of the surgery. The day of the surgery, I was treated like a queen. Thank you so much!
VR
Verified Reviews
Patient Teresa
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Dr. Hartzell always explains conditions in terms that everyday person can understand. He is extremely knowledgeable in his field and very accurate in diagnosing his patients.
VR
Verified Reviews
Patient Mary
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
VR
Verified Reviews
Patient Kenneth
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
VR
Verified Reviews
Patient Orville
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
VR
Verified Reviews
Patient Pat
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Care was exceptional. Very pleased.
VR
Verified Reviews
Patient Linda
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 46180
Wait time: 10 minutes
Patient with doctor: 3 years
Wait time: 10 minutes
Patient with doctor: 3 years
VR
Verified Reviews