Dr. Jay Older, MD
User reviews
248 reviews
Overall rating
4.9
Reviewers' Overall Rating
5.0(241)
Ease of Getting Appointment
4.9(247)
Helps Patient/Family Understand Condition
4.9(248)
Listens & Addresses Concerns
5.0(247)
Demonstrates Bedside Manner
4.9(245)
Office Staff is Professional & Courteous
5.0(247)
Office is Clean & Comfortable
4.9(247)
Accurately Diagnosed Condition
5.0(248)
Staff Follows Up as Needed
5.0(248)
Waiting Time During Visit
4.8(246)
Spends Enough Time With Me
4.9(247)
Patient Rose
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012347
Wait time: 10 minutes
Dr. Older is very considerate, patient, warm and caring! Staff is very professional!
Wait time: 10 minutes
Dr. Older is very considerate, patient, warm and caring! Staff is very professional!
VR
Verified Reviews
Patient Paulene
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012349
Wait time: 5 minutes
Excellent and compassionate care. Makes you feel very comfortable. Easy to talk with :)
Wait time: 5 minutes
Excellent and compassionate care. Makes you feel very comfortable. Easy to talk with :)
VR
Verified Reviews
Patient Betty
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
N/A
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012351
Wait time: 3-5 minutes
Wait time: 3-5 minutes
VR
Verified Reviews
Patient Michael
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012344
Wait time: 15 minutes
Wait time: 15 minutes
VR
Verified Reviews
Patient Elaine
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012117
Wait time: 10 minutes
Great experience. Results better than expected. Doctor and staff were professional and friendly. Would highly recommend them. My eyes look great!!
Wait time: 10 minutes
Great experience. Results better than expected. Doctor and staff were professional and friendly. Would highly recommend them. My eyes look great!!
VD
Verified Doctor Reviews® by Credential Protection
Patient M.D.
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012345
Wait time: 5 minutes
Dr. Older was very professional, reassuring and listened to all my concerns. The best part of the experience was the follow up by Dr. Older and his staff. The personal phone calls to check my progress made me feel well taken care of as an individual, not just another patient.
Wait time: 5 minutes
Dr. Older was very professional, reassuring and listened to all my concerns. The best part of the experience was the follow up by Dr. Older and his staff. The personal phone calls to check my progress made me feel well taken care of as an individual, not just another patient.
VD
Verified Doctor Reviews® by Credential Protection
Patient Dede
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012116
Wait time: 0 minutes (right on time)
Dr. Older had the correct solution for my problem. Chris was kind and took extra care during the exam. Everyone was more "a friend" than someone you met only twice. They put you at ease. Thank you Dr. Older and staff.
Wait time: 0 minutes (right on time)
Dr. Older had the correct solution for my problem. Chris was kind and took extra care during the exam. Everyone was more "a friend" than someone you met only twice. They put you at ease. Thank you Dr. Older and staff.
VD
Verified Doctor Reviews® by Credential Protection
Patient Don
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012338
Wait time: 10 minutes
I can't say enough good about Dr. Older and staff.
Wait time: 10 minutes
I can't say enough good about Dr. Older and staff.
VD
Verified Doctor Reviews® by Credential Protection
Patient Daniel
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012325
Wait time: 10 minutes
While I can't effectively express the extent of my satisfaction and gratitude in the space allotted, suffice to say that I'm immensely grateful for the methodical and meticulous care Dr. Older afforded me. With his unparalleled care and honesty, his wealth of knowledge and experience, and his phenomenal professionalism, his work is second-to-none. His extraordinary commitment to unrivaled plastic surgery, my health and peace of mind speaks volumes to the integrity with which he practices medicine.
Wait time: 10 minutes
While I can't effectively express the extent of my satisfaction and gratitude in the space allotted, suffice to say that I'm immensely grateful for the methodical and meticulous care Dr. Older afforded me. With his unparalleled care and honesty, his wealth of knowledge and experience, and his phenomenal professionalism, his work is second-to-none. His extraordinary commitment to unrivaled plastic surgery, my health and peace of mind speaks volumes to the integrity with which he practices medicine.
VD
Verified Doctor Reviews® by Credential Protection
Patient Aema
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012313
Wait time: 10 minutes
Wonderful doctor! So very very nice!
Wait time: 10 minutes
Wonderful doctor! So very very nice!
VR
Verified Reviews
Patient Lucy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012209
Wait time: 5 minutes
I would recommend others to have work done.
Wait time: 5 minutes
I would recommend others to have work done.
VR
Verified Reviews
Patient Mary
Overall rating
5.0
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012115
Wait time: 10-15 minutes
Wait time: 10-15 minutes
VD
Verified Doctor Reviews® by Credential Protection
Patient Linda
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012113
Wait time: 5 minutes
Dr. Older is the best! 2 years ago he did a skin graph on my eye for cancer surgery. This year he lifted my eyelids. My eyelids are now even and natural looking. He and all the people in his office are caring and professional. I highly recommend Dr. Older to anyone who needs eyelid surgery.
Wait time: 5 minutes
Dr. Older is the best! 2 years ago he did a skin graph on my eye for cancer surgery. This year he lifted my eyelids. My eyelids are now even and natural looking. He and all the people in his office are caring and professional. I highly recommend Dr. Older to anyone who needs eyelid surgery.
VD
Verified Doctor Reviews® by Credential Protection
Patient Amy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012208
Wait time: 5 minutes
I do trust Dr. Older. He has many years of experience and it is very obvious that he completely knows his work. He is extremely professional and I was impressed that he called me personally the night after surgery. Fantastic Doctor.
Wait time: 5 minutes
I do trust Dr. Older. He has many years of experience and it is very obvious that he completely knows his work. He is extremely professional and I was impressed that he called me personally the night after surgery. Fantastic Doctor.
VD
Verified Doctor Reviews® by Credential Protection
Patient William
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012341
Wait time: 10-15 minutes
Wait time: 10-15 minutes
VR
Verified Reviews
Patient Tim
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012109
Wait time: 10 minutes
Wait time: 10 minutes
VR
Verified Reviews
Patient Kelly
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012207
Wait time: 5 minutes
I've been seeing Dr. Older for 7 years now. I have seen many other doctors for Botox injections, but Dr. Older is by far the best I have seen. I would recommend him to anyone.
Wait time: 5 minutes
I've been seeing Dr. Older for 7 years now. I have seen many other doctors for Botox injections, but Dr. Older is by far the best I have seen. I would recommend him to anyone.
VD
Verified Doctor Reviews® by Credential Protection
Patient Frank
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012339
Wait time: 10 minutes
Referred to Dr. Older by Dr. Hamill, who treated me for skin cancer on lower eyelid. So glad that he did!
Wait time: 10 minutes
Referred to Dr. Older by Dr. Hamill, who treated me for skin cancer on lower eyelid. So glad that he did!
VD
Verified Doctor Reviews® by Credential Protection
Patient Thomas
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012206
Wait time: 10 minutes
Very satisfied with my service.
Wait time: 10 minutes
Very satisfied with my service.
VD
Verified Doctor Reviews® by Credential Protection
Patient Melissa
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012107
Wait time: 15 minutes
Very pleased.
Wait time: 15 minutes
Very pleased.
VR
Verified Reviews
Patient Karen
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012336
Wait time: 10 minutes
Dr. Older is very thorough and knowledgeable in his field. He listens to his patients and tries to resolve their concerns. Had to use after hours staff. They were quick to respond to my needs.
Wait time: 10 minutes
Dr. Older is very thorough and knowledgeable in his field. He listens to his patients and tries to resolve their concerns. Had to use after hours staff. They were quick to respond to my needs.
VD
Verified Doctor Reviews® by Credential Protection
Patient Jennifer
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012334
Wait time: 5-10 minutes
Dr. was attentive, compassionate and meticulous as was his surgical staff and office staff.
Wait time: 5-10 minutes
Dr. was attentive, compassionate and meticulous as was his surgical staff and office staff.
VD
Verified Doctor Reviews® by Credential Protection
Patient Kenneth
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
4.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID # 012333
VD
Verified Doctor Reviews® by Credential Protection
Patient Nancy
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #012202
Wait time: 30 minutes
All conditions were suitable and good. Dr. Older is Great at his profession and accurate.
Wait time: 30 minutes
All conditions were suitable and good. Dr. Older is Great at his profession and accurate.
VD
Verified Doctor Reviews® by Credential Protection
Patient Randy
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012331
Wait time: less than 10 minutes
Excellent experience, explains procedure so I had no surprises.
Wait time: less than 10 minutes
Excellent experience, explains procedure so I had no surprises.
VD
Verified Doctor Reviews® by Credential Protection
Patient Virginia
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012332
Wait time: 0-5 minutes
Because I chose to make my appt. in Holiday instead of in Tampa @ doctor's regular office, scheduling required a longer wait time. However I did this for my own convenience to avail a trip to Tampa. It was all worth the wait.
Wait time: 0-5 minutes
Because I chose to make my appt. in Holiday instead of in Tampa @ doctor's regular office, scheduling required a longer wait time. However I did this for my own convenience to avail a trip to Tampa. It was all worth the wait.
VD
Verified Doctor Reviews® by Credential Protection
Patient Walter
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012329
Wait time: 1 minute
Wait time: 1 minute
VD
Verified Doctor Reviews® by Credential Protection
Patient Caroline
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
3.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #012104
Dr. Older's office nurse speaks for the doctor and often talks over him. She should be "let go" so this good doctor can find his voice again. A great experience except for "Deborah".
Dr. Older's office nurse speaks for the doctor and often talks over him. She should be "let go" so this good doctor can find his voice again. A great experience except for "Deborah".
VD
Verified Doctor Reviews® by Credential Protection
Patient Tom
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012201
Wait time = 15 or less minutes
Excellent, professional, experienced
Wait time = 15 or less minutes
Excellent, professional, experienced
VR
Verified Reviews
Patient Debra
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
4.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
4.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012101
Wait time = 10-12 minutes
Very impressed with Dr. Older's way of dealing with my client in a dignified and respectful manner.
Wait time = 10-12 minutes
Very impressed with Dr. Older's way of dealing with my client in a dignified and respectful manner.
VR
Verified Reviews
Patient Patricia
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 10 minutes
in 1997 I had a botched up bleph. by a local plastic surgeon leaving me with belot. lower lid ectropion causing severe dryness, corneal scarring and pain. As the pain progressed and all topical treatments foiled and pain worsened, I was referred to Dr. Older. With his surgical intervention, my eyes now close and the pain is subsiding. Getting referred to Dr. Older was the best referral I ever had and well worth the intervention. Thank you Dr. Older.
in 1997 I had a botched up bleph. by a local plastic surgeon leaving me with belot. lower lid ectropion causing severe dryness, corneal scarring and pain. As the pain progressed and all topical treatments foiled and pain worsened, I was referred to Dr. Older. With his surgical intervention, my eyes now close and the pain is subsiding. Getting referred to Dr. Older was the best referral I ever had and well worth the intervention. Thank you Dr. Older.
VR
Verified Reviews
Patient Kathleen
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012103
Wait time = 15-30 minutes
Wait time = 15-30 minutes
VR
Verified Reviews
Patient Garry
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID# 012327
Wait time = 10 minutes
Great experience! Dr. Older personally called after the surgery - that was awesome! Extremely thoughtful and kind staff, always wanting to please! Would most definitely recommend!
Wait time = 10 minutes
Great experience! Dr. Older personally called after the surgery - that was awesome! Extremely thoughtful and kind staff, always wanting to please! Would most definitely recommend!
VR
Verified Reviews
Patient Barbara
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 minutes
This doctor was amazing and exceeded my expectations. I highly recommend him.
This doctor was amazing and exceeded my expectations. I highly recommend him.
VD
Verified Doctor Reviews® by Credential Protection
Patient Robert
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = under 5 minutes
Dr. Older has my complete trust in all medical matters concerning my eyes.
Dr. Older has my complete trust in all medical matters concerning my eyes.
VR
Verified Reviews
Patient Eva
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
N/A
Spends Enough Time With Me
5.0
Time in office: 2 hours but was due to unforeseen circumstances.
VD
Verified Doctor Reviews® by Credential Protection
Patient Linda
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Great bedside manner. Dr. Older and staff were professional and compassionate from start to finish. My eyelids are beautiful thanks to his expertise!
Great bedside manner. Dr. Older and staff were professional and compassionate from start to finish. My eyelids are beautiful thanks to his expertise!
VD
Verified Doctor Reviews® by Credential Protection
Patient Sondra
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 minutes
I had excellent care and the surgical staff are excellent. I am so happy that I had this procedure done - what a wonderful difference! For several years, I had been looking for Dr. Older. I will recommend him to all my friends.
I had excellent care and the surgical staff are excellent. I am so happy that I had this procedure done - what a wonderful difference! For several years, I had been looking for Dr. Older. I will recommend him to all my friends.
VD
Verified Doctor Reviews® by Credential Protection
Patient Richard
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 10 minutes
Excellent results of skin graft.
Excellent results of skin graft.
VD
Verified Doctor Reviews® by Credential Protection
Patient Suzanne
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Excellent customer service. Follow up care after surgery included a contact number for urgent concerns or problems which was greatly appreciated. Phyllis the surgery coordinator was always available to answer any questions or concerns. Great Care.
VD
Verified Doctor Reviews® by Credential Protection
Patient Melissa
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5-7 minutes
Dr. Older and his staff are outstanding and if I ever need anything I will happily drive to his office. Dr. Older listens and cares, he called to see how I was doing after my surgery! The Best Office Staff ever. Everything is and was so easy working with this Doctor. Thank you for the great care!
Dr. Older and his staff are outstanding and if I ever need anything I will happily drive to his office. Dr. Older listens and cares, he called to see how I was doing after my surgery! The Best Office Staff ever. Everything is and was so easy working with this Doctor. Thank you for the great care!
VD
Verified Doctor Reviews by Credential Protection
Patient Mary Kay
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time: 5 minutes
Dr. Older is a true master of the eyes. His skill is remarkable and everyone is amazed at my beautiful new eyes. One week post op and even he smiled at his work! I would not hesitate to recommend him to anyone. A true professional in his field!
Dr. Older is a true master of the eyes. His skill is remarkable and everyone is amazed at my beautiful new eyes. One week post op and even he smiled at his work! I would not hesitate to recommend him to anyone. A true professional in his field!
VD
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Patient Dottie
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
4.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
4.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
Wait time = 15 minutes
I could not be more pleased with the care and treatment by Dr. Older and staff. I had absolutely no pain or discomfort as a result of surgery. Friends were amazed at the outcome.
I could not be more pleased with the care and treatment by Dr. Older and staff. I had absolutely no pain or discomfort as a result of surgery. Friends were amazed at the outcome.
VR
Verified Reviews
Patient Karen
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
4.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
Wait time = 30 minutes
I was very pleased with my results. No pain at all. Dr. Older was very careful not to "overdo" my eyelids and satisfying to me.the results are very
I was very pleased with my results. No pain at all. Dr. Older was very careful not to "overdo" my eyelids and satisfying to me.the results are very
VR
Verified Reviews
Patient Carole
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 20 minutes
Love Dr. Older because he is a concerned doctor who called me at home.
Love Dr. Older because he is a concerned doctor who called me at home.
VR
Verified Reviews
Patient Kathy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 10 minutes
Very satisfied with the care.
Very satisfied with the care.
VR
Verified Reviews
Patient William
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 5 minutes
Dr. Older did exactly what I wanted done - my eye no longer tears excessively and there's no "foreign object" sensation.
Dr. Older did exactly what I wanted done - my eye no longer tears excessively and there's no "foreign object" sensation.
VR
Verified Reviews
Patient Lucille
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
Wait time = 20 minutes
I was very apprehensive. Angie put me at such ease before I saw the MD. 1st class. Excellent assistant to MD. Called me back immediately. I would recommend to everyone.
I was very apprehensive. Angie put me at such ease before I saw the MD. 1st class. Excellent assistant to MD. Called me back immediately. I would recommend to everyone.
VR
Verified Reviews