Dr. William Mack, MD
User reviews
95 reviews
Overall rating
4.9
Reviewers' Overall Rating
5.0(93)
Ease of Getting Appointment
4.9(95)
Helps Patient/Family Understand Condition
5.0(95)
Listens & Addresses Concerns
5.0(95)
Demonstrates Bedside Manner
5.0(92)
Office Staff is Professional & Courteous
5.0(95)
Office is Clean & Comfortable
5.0(95)
Accurately Diagnosed Condition
5.0(92)
Staff Follows Up as Needed
5.0(93)
Waiting Time During Visit
4.5(95)
Spends Enough Time With Me
4.9(95)
Patient Ludley
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
N/A
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
ID#: 48031
Wait time: 45 minutes
Patient with doctor: 4 months
Was very pleased with my eye care. I would not hesitate to recommend Dr. Mack.
VR
Verified Reviews
Patient Esther
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
N/A
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48030
Wait time: 15-20 minutes
Patient with doctor: 8 months
VR
Verified Reviews
Patient Jerry
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48024
Wait time: 10-15 minutes
Patient with doctor: 4 years
Great doctor! if I have another procedure will come back to Dr. Mack and will recommend to others.
Wait time: 10-15 minutes
Patient with doctor: 4 years
Great doctor! if I have another procedure will come back to Dr. Mack and will recommend to others.
VR
Verified Reviews
Patient Esther
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
N/A
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48030
Wait time: 15-20 minutes
Patient with doctor: 8 months
VR
Verified Reviews
Patient Jerry
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48024
Wait time: 10-15 minutes
Patient with doctor: 4 years
Great doctor! if I have another procedure will come back to Dr. Mack and will recommend to others.
Wait time: 10-15 minutes
Patient with doctor: 4 years
Great doctor! if I have another procedure will come back to Dr. Mack and will recommend to others.
VR
Verified Reviews
Patient Tara
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48021
Wait time: 5 minutes
Patient with the doctor: 2 months
Excellent care. Thank you
Wait time: 5 minutes
Patient with the doctor: 2 months
Excellent care. Thank you
VR
Verified Reviews
Patient Martha
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48022
Wait time: 1.5 hours
Patient with the doctor: 2 months
I'm very pleased with my surgery. Thank you.
Wait time: 1.5 hours
Patient with the doctor: 2 months
I'm very pleased with my surgery. Thank you.
VR
Verified Reviews
Patient Dennis
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48019
Wait time: 15 minutes
Patient with the doctor: 2 years
Great office
Wait time: 15 minutes
Patient with the doctor: 2 years
Great office
VR
Verified Reviews
Patient Frances
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
N/A
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 48020
Wait time: 30 minutes
Patient with the doctor: 2 years
Very happy with results
Wait time: 30 minutes
Patient with the doctor: 2 years
Very happy with results
VR
Verified Reviews
Patient Cathy
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
4.0
ID#: 48029
Wait time: N/A
Patient with the doctor: 2 years
Wait time: N/A
Patient with the doctor: 2 years
VR
Verified Reviews
Patient Connie
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47983
Wait time: 10 minutes
Patient with the doctor: N/A
Wait time: 10 minutes
Patient with the doctor: N/A
VR
Verified Reviews
Patient William
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 48023
Wait time: 25 minutes
Patient with the doctor: 2 months
Service was excellent, staff (especially Lorrie) was very professional
Wait time: 25 minutes
Patient with the doctor: 2 months
Service was excellent, staff (especially Lorrie) was very professional
VR
Verified Reviews
Patient Ruth
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
ID#: 47982
Wait time: N/A
Patient with the doctor: N/A
Dr. Mack's staff is extremely efficient, knowledgeable and polite. Top rating is deserved!
Wait time: N/A
Patient with the doctor: N/A
Dr. Mack's staff is extremely efficient, knowledgeable and polite. Top rating is deserved!
VR
Verified Reviews
Patient Thomas
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
N/A
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48026
Wait time: 10-15 minutes
Patient with the doctor: 3 months
I am very satisfied with Dr. Mack and his staff.
Wait time: 10-15 minutes
Patient with the doctor: 3 months
I am very satisfied with Dr. Mack and his staff.
VR
Verified Reviews
Patient Romana
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48027
Wait time: 15 minutes
Patient with the doctor: 2 years
The staff and doctor were very professional. All my expectations were met and I would refer this practice to my family & friends.
Wait time: 15 minutes
Patient with the doctor: 2 years
The staff and doctor were very professional. All my expectations were met and I would refer this practice to my family & friends.
VR
Verified Reviews
Patient Donna
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48028
Wait time: new
Patient with the doctor: 5 months
Several of my other doctors recommend Dr. Mack. You can't beat that
Wait time: new
Patient with the doctor: 5 months
Several of my other doctors recommend Dr. Mack. You can't beat that
VR
Verified Reviews
Patient Joyce
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48003
Wait time: 30 minutes
Patient with the doctor: 1 month
Dr. Mack is professional has personality, charm and good chair side manners and I am well pleased with the results of my eyelid surgery.
Wait time: 30 minutes
Patient with the doctor: 1 month
Dr. Mack is professional has personality, charm and good chair side manners and I am well pleased with the results of my eyelid surgery.
VR
Verified Reviews
Patient Michelle
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47959
Wait time: 15 minutes
Patient with the doctor: 6 months
Wonderful experience! I highly recommended! Love my results.
Wait time: 15 minutes
Patient with the doctor: 6 months
Wonderful experience! I highly recommended! Love my results.
VR
Verified Reviews
Patient Henrie
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID #47981
Wait time: 15 minutes
Patient with doctor: 1 year
My experience here has such a good one. I am so happy with the outcome of my surgery.
Wait time: 15 minutes
Patient with doctor: 1 year
My experience here has such a good one. I am so happy with the outcome of my surgery.
VR
Verified Reviews
Patient Theresa
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID #48018
Wait time: 20 minutes
Patient with doctor: 5 months
I am very happy with my surgery. The whole experience was great. I have already recommended Dr. Mack to other women! :)
Wait time: 20 minutes
Patient with doctor: 5 months
I am very happy with my surgery. The whole experience was great. I have already recommended Dr. Mack to other women! :)
VR
Verified Reviews
Patient Carolyn
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 48017
Wait time: 10-15 minutes
Patient with the doctor: 1 month
Very pleased with services.
Wait time: 10-15 minutes
Patient with the doctor: 1 month
Very pleased with services.
VR
Verified Reviews
Overall rating
4.6
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
1.0
Spends Enough Time With Me
5.0
ID#: 47945
Wait time: 45 minutes
Patient with the doctor: 2 months
Wait time: 45 minutes
Patient with the doctor: 2 months
VR
Verified Reviews
Overall rating
4.8
Reviewers' Overall Rating
N/A
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
5.0
ID#: 48016
Wait time: 45 minutes
Patient with the doctor: 2 years
All good
Wait time: 45 minutes
Patient with the doctor: 2 years
All good
VR
Verified Reviews
Patient WJ
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 47958
Wait time: 15-30 minutes
Patient with the doctor: N/A
Excellent
Wait time: 15-30 minutes
Patient with the doctor: N/A
Excellent
VR
Verified Reviews
Patient Bonita
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 48002
Wait time: 20 minutes
Patient with the doctor: 2 years
Excellent work done & staff is great.
Wait time: 20 minutes
Patient with the doctor: 2 years
Excellent work done & staff is great.
VR
Verified Reviews
Patient Mary
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47989
Wait time: N/A
Patient with the doctor: 2 years
Wait time: N/A
Patient with the doctor: 2 years
VR
Verified Reviews
Patient Catherine
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47998
Wait time: few minutes
Patient with the doctor: 6 years
I am very pleased with the results. The procedure/experience went well. No problems at all.
Wait time: few minutes
Patient with the doctor: 6 years
I am very pleased with the results. The procedure/experience went well. No problems at all.
VR
Verified Reviews
Patient Charles
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 48005
Wait time: 15 minutes
Patient with the doctor: N/A
Appreciate kind treatment and help from all concerned.
Wait time: 15 minutes
Patient with the doctor: N/A
Appreciate kind treatment and help from all concerned.
VR
Verified Reviews
Patient Chris
Overall rating
4.9
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 47999
Wait time: 30 minutes
Patient with the doctor: 3 years
Wait time: 30 minutes
Patient with the doctor: 3 years
VR
Verified Reviews
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
3.0
Spends Enough Time With Me
4.0
ID#: 48004
Wait time: N/A
Patient with the doctor: 3 years
Wait time: N/A
Patient with the doctor: 3 years
VR
Verified Reviews
Patient Jaclyn
Overall rating
4.8
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 47996
Wait time: 30 minutes
Patient with the doctor: 6 months
Wait time: 30 minutes
Patient with the doctor: 6 months
VR
Verified Reviews
Patient Lynda
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47995
Wait time: 5-8 minutes
Patient with the doctor: 6 years
Excellent skills and excellent care
Wait time: 5-8 minutes
Patient with the doctor: 6 years
Excellent skills and excellent care
VR
Verified Reviews
Patient Arnold
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47925
Wait time: normal for first time
Patient with the doctor: first time
Very Good
Wait time: normal for first time
Patient with the doctor: first time
Very Good
VR
Verified Reviews
Patient Patricia
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47991
Wait time: 10 minutes
Patient with the doctor: 3 years
Highly recommend Dr. Mack & staff both at office & hospital
Wait time: 10 minutes
Patient with the doctor: 3 years
Highly recommend Dr. Mack & staff both at office & hospital
VR
Verified Reviews
Patient Michael
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47970
Wait time: 15 minutes
Patient with the doctor: 1.5 years
This has been much easier than I anticipated.
Wait time: 15 minutes
Patient with the doctor: 1.5 years
This has been much easier than I anticipated.
VR
Verified Reviews
Patient Charles
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47994
Wait time: 0 minutes
Patient with the doctor: 6 weeks
Very satisfied with service.
Wait time: 0 minutes
Patient with the doctor: 6 weeks
Very satisfied with service.
VR
Verified Reviews
Patient Kristy
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47978
Wait time: 10-15 minutes
Patient with the doctor: 3 months
Wait time: 10-15 minutes
Patient with the doctor: 3 months
VR
Verified Reviews
Patient Deborah
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47973
Wait time: 15-20 minutes
Patient with the doctor: 3 months
Fantastic work, love this doctor.
Wait time: 15-20 minutes
Patient with the doctor: 3 months
Fantastic work, love this doctor.
VR
Verified Reviews
Patient Jason
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47979
Wait time: 10 minutes
Patient with the doctor: 2 years
Dr. Mack is extremely easy to talk to! He makes you feel comfortable and very informed. His staff are wonderfully accommodating. Jenny and Angela are professional and friendly.I highly recommend Dr. Mack to anyone needing cosmetic surgery.
Wait time: 10 minutes
Patient with the doctor: 2 years
Dr. Mack is extremely easy to talk to! He makes you feel comfortable and very informed. His staff are wonderfully accommodating. Jenny and Angela are professional and friendly.I highly recommend Dr. Mack to anyone needing cosmetic surgery.
VR
Verified Reviews
Patient Linda
Overall rating
4.7
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
4.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
4.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
4.0
Spends Enough Time With Me
5.0
ID#: 47943
Wait time: 15-20
Patient with the doctor: 5 months
Wait time: 15-20
Patient with the doctor: 5 months
VR
Verified Reviews
Patient Belinda
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47971
Wait time: N/A
Patient with the doctor: 8 years
Wait time: N/A
Patient with the doctor: 8 years
VR
Verified Reviews
Patient Debra
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
N/A
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47942
Wait time: 5 minutes
Patient with the doctor: new
Wait time: 5 minutes
Patient with the doctor: new
VR
Verified Reviews
Patient Nicole
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47986
Wait time: 10 minutes
Patient with the doctor: 5 months
Wait time: 10 minutes
Patient with the doctor: 5 months
VR
Verified Reviews
Patient Donna
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47944
Wait time: 0 minutes
Patient with the doctor: 2 years
Great!
Wait time: 0 minutes
Patient with the doctor: 2 years
Great!
VR
Verified Reviews
Patient Warren
Overall rating
5.0
Reviewers' Overall Rating
5.0
Ease of Getting Appointment
5.0
Helps Patient/Family Understand Condition
5.0
Listens & Addresses Concerns
5.0
Demonstrates Bedside Manner
5.0
Office Staff is Professional & Courteous
5.0
Office is Clean & Comfortable
5.0
Accurately Diagnosed Condition
5.0
Staff Follows Up as Needed
5.0
Waiting Time During Visit
5.0
Spends Enough Time With Me
5.0
ID#: 47987
Wait time: 30 minutes
Patient with the doctor: 1 month
Wait time: 30 minutes
Patient with the doctor: 1 month
VR
Verified Reviews