Heritage House of Keller

 
4.4 (191)
2386 0

User reviews

191 reviews
 
57%
 
37%
 
5%
 
1%
1 star
 
0%
Overall rating
 
4.4
How satisfied were you with the admission process?
 
4.7(189)
"..." are you with the nurse aides & care they provide?
 
4.4(191)
"..." are you with the quality of care the RNs/LVNs provide?
 
4.5(190)
"..." are you with the activities available for residents?
 
4.3(143)
"..." are you with the therapy department?
 
4.6(141)
"..." are you with how quickly the social worker responds?
 
4.4(120)
"..." are you with the availability of the Administrator?
 
4.6(126)
"..." are you with the food in the facility?
 
3.4(186)
"..." are you with the cleanliness of the facility?
 
4.4(191)
Did you feel safe during your stay in the facility?
 
4.9(191)
Will you recommend this facility to others?
 
4.6(189)
How satisfied are you with quality of care the doctors provide?
 
N/A(0)
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196 results - showing 101 - 150
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Review by Nancy
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
N/A
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
4.0
Will you recommend this facility to others?
 
N/A
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Alice
Overall rating
 
4.7
How satisfied were you with the admission process?
 
4.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Wants a little more Bingo.
VR
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Review by Carlos
Overall rating
 
4.4
How satisfied were you with the admission process?
 
4.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
4.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Warren
Overall rating
 
4.3
How satisfied were you with the admission process?
 
4.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
3.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Annie
Overall rating
 
3.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
1.0
Will you recommend this facility to others?
 
3.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Not enough activity.
Food is crap eat because hungry.
VR
Was this review helpful? 0 0
Review by Mildred
Overall rating
 
5.0
How satisfied were you with the admission process?
 
N/A
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Luiza
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Carmen
VR
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Review by Mary
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Irene
Overall rating
 
3.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
4.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
3.0
"..." are you with the availability of the Administrator?
 
1.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
3.0
How satisfied are you with quality of care the doctors provide?
 
N/A
CNA put her in bathroom and never comeback.
Take forever to answer light at night.
VR
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Review by Anna
Overall rating
 
3.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
3.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
1.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Not getting medicine right. Does not have confidence in morning nurse. Not enough activity.
Not enough food. Not tasteful.
VR
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Review by Maribeth
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Edmund
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Paula
Overall rating
 
2.9
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
1.0
"..." are you with the therapy department?
 
1.0
"..." are you with how quickly the social worker responds?
 
1.0
"..." are you with the availability of the Administrator?
 
1.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Olga
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
N/A
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Kathleen
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Patsy
Overall rating
 
4.3
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Take to long to answer light.
VR
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Review by Connie
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
4.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Ana
VR
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Review by Tda
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Angelico
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
4.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Billy
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Billy
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
4.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Lela
Overall rating
 
4.8
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
N/A
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Food not good.
VR
Was this review helpful? 0 0
Review by Peggy
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Change cooks all the time, had Swiss steak 3 nights in a row.
VR
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Review by Courthey
Overall rating
 
4.9
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Jo
Overall rating
 
4.3
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
1.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Need more activities. Food could be better.
VR
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Review by Celesta
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Past week food is horrible! Grated up hot dog. Really? I could not eat it.
VR
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Review by Marilyn
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
4.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Juanita
Overall rating
 
4.8
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Administrator is much better than Dave was!
VR
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Review by Evelyn
Overall rating
 
4.8
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
Was this review helpful? 0 0
Review by Virginia
Overall rating
 
4.3
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
4.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Helen
Overall rating
 
4.7
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
N/A
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Some food too salty.
VR
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Review by Jimmie
Overall rating
 
3.5
How satisfied were you with the admission process?
 
2.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
3.0
"..." are you with the availability of the Administrator?
 
4.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
3.0
Did you feel safe during your stay in the facility?
 
4.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Paul
Overall rating
 
4.0
How satisfied were you with the admission process?
 
4.0
"..." are you with the nurse aides & care they provide?
 
4.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
4.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
4.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Deltoria
Overall rating
 
3.5
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
1.0
"..." are you with how quickly the social worker responds?
 
1.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
2.0
Did you feel safe during your stay in the facility?
 
4.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Illicit
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Food misses lunch, dinner late. Family comes up and feeds her lunch. Copy of food preferences in chart.
VR
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Review by Dwight
Overall rating
 
4.8
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Sue
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
N/A
How satisfied are you with quality of care the doctors provide?
 
N/A
Does not participate in activities.
VR
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Review by Diane
Overall rating
 
4.9
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Would like more therapy.
VR
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Review by Debra
Overall rating
 
3.9
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
1.0
"..." are you with the cleanliness of the facility?
 
1.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
3.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Would like to go out more often. Food and presentation are BAD!!
We should have choice. Lots of dust- trash not carried out! Would refer, but I would worn them about the food.
VR
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Review by Bradley
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Arlene
Overall rating
 
4.3
How satisfied were you with the admission process?
 
3.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Did more outings in other facility (Golden Acres).
VR
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Review by Meazell
Overall rating
 
4.4
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
4.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
4.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Sometimes its not good- quality (looks ans taste).
VR
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Review by Mary
Overall rating
 
4.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
N/A
"..." are you with how quickly the social worker responds?
 
N/A
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
4.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Give you too much food.
VR
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Review by James
Refused to answer questions.
VR
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Review by Thelma
Overall rating
 
3.6
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
3.0
"..." are you with the activities available for residents?
 
2.0
"..." are you with the therapy department?
 
4.0
"..." are you with how quickly the social worker responds?
 
3.0
"..." are you with the availability of the Administrator?
 
N/A
"..." are you with the food in the facility?
 
3.0
"..." are you with the cleanliness of the facility?
 
3.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Bonnie
Overall rating
 
4.0
How satisfied were you with the admission process?
 
4.0
"..." are you with the nurse aides & care they provide?
 
3.0
"..." are you with the quality of care the RNs/LVNs provide?
 
4.0
"..." are you with the activities available for residents?
 
3.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
4.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
2.0
"..." are you with the cleanliness of the facility?
 
4.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
Need better staffed on hall 2 mornings and both weekends; more like Josey, Diamon and paulett. Better English speaking and understanding nurses. More activities. Food service and quality needs improvement.
VR
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Review by Theresa
Overall rating
 
5.0
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
5.0
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
5.0
"..." are you with the food in the facility?
 
5.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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Review by Glenn
Overall rating
 
4.5
How satisfied were you with the admission process?
 
5.0
"..." are you with the nurse aides & care they provide?
 
5.0
"..." are you with the quality of care the RNs/LVNs provide?
 
5.0
"..." are you with the activities available for residents?
 
N/A
"..." are you with the therapy department?
 
5.0
"..." are you with how quickly the social worker responds?
 
5.0
"..." are you with the availability of the Administrator?
 
3.0
"..." are you with the food in the facility?
 
2.0
"..." are you with the cleanliness of the facility?
 
5.0
Did you feel safe during your stay in the facility?
 
5.0
Will you recommend this facility to others?
 
5.0
How satisfied are you with quality of care the doctors provide?
 
N/A
VR
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