Advanced Healthcare Solutions, Company Profile
User reviews
1578 reviews
Overall rating
4.3
How satisfied were you with the admission process?
4.4(1492)
"..." are you with the nurse aides & care they provide?
4.3(1578)
"..." are you with the quality of care the RNs/LVNs provide?
4.5(1570)
"..." are you with the activities available for residents?
4.2(1395)
"..." are you with the therapy department?
4.4(1319)
"..." are you with how quickly the social worker responds?
4.3(1365)
"..." are you with the availability of the Administrator?
4.4(1372)
"..." are you with the food in the facility?
3.8(1543)
"..." are you with the cleanliness of the facility?
4.3(1564)
Did you feel safe during your stay in the facility?
4.7(1570)
Will you recommend this facility to others?
4.5(1549)
How satisfied are you with quality of care the doctors provide?
4.0(5)
Review by Paul, for Heritage House of Keller
Overall rating
4.0
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Deltoria, for Heritage House of Keller
Overall rating
3.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
1.0
"..." are you with how quickly the social worker responds?
1.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
2.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Illicit, for Heritage House of Keller
Overall rating
4.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food misses lunch, dinner late. Family comes up and feeds her lunch. Copy of food preferences in chart.
VR
Verified Reviews
Review by Dwight, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Sue, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
N/A
How satisfied are you with quality of care the doctors provide?
N/A
Does not participate in activities.
VR
Verified Reviews
Review by Diane, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Would like more therapy.
VR
Verified Reviews
Review by Debra, for Heritage House of Keller
Overall rating
3.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
1.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
3.0
How satisfied are you with quality of care the doctors provide?
N/A
Would like to go out more often. Food and presentation are BAD!!
We should have choice. Lots of dust- trash not carried out! Would refer, but I would worn them about the food.
We should have choice. Lots of dust- trash not carried out! Would refer, but I would worn them about the food.
VR
Verified Reviews
Review by Bradley, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Arlene, for Heritage House of Keller
Overall rating
4.3
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Did more outings in other facility (Golden Acres).
VR
Verified Reviews
Review by Meazell, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
2.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
Sometimes its not good- quality (looks ans taste).
VR
Verified Reviews
Review by Mary, for Heritage House of Keller
Overall rating
4.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Give you too much food.
VR
Verified Reviews
Review by Thelma, for Heritage House of Keller
Overall rating
3.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
2.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Bonnie, for Heritage House of Keller
Overall rating
4.0
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
3.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Need better staffed on hall 2 mornings and both weekends; more like Josey, Diamon and paulett. Better English speaking and understanding nurses. More activities. Food service and quality needs improvement.
VR
Verified Reviews
Review by Theresa, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Glenn, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
3.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Judith, for Heritage House of Keller
Overall rating
2.9
How satisfied were you with the admission process?
1.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
1.0
"..." are you with the therapy department?
3.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
2.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Clifford, for Heritage House of Keller
Overall rating
3.6
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
2.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
2.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Anonymous, for Heritage House of Keller
Overall rating
3.5
How satisfied were you with the admission process?
N/A
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
3.0
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
3.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
3.0
How satisfied are you with quality of care the doctors provide?
N/A
Her food is coming out cold.
VR
Verified Reviews
Review by Floyd, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
3.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Lila, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
3.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Wanda, for Heritage House of Keller
Overall rating
4.2
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
3.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Alice, for Heritage House of Keller
Overall rating
4.6
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Eleven, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
2.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Joyce, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
1.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Sandra, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Jackie, for Heritage House of Keller
Overall rating
4.3
How satisfied were you with the admission process?
3.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Kermit, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Pureed- it's just OK.
VR
Verified Reviews
Review by Celia, for Heritage House of Keller
Overall rating
4.2
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Joyce, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Larry, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
VR
Verified Reviews
Review by Margaret, for Heritage House of Keller
Overall rating
4.1
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
3.0
Did you feel safe during your stay in the facility?
4.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Barbara, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Roma, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Veronica, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Wish we had more activity.
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Review by Cora, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
4.0
How satisfied are you with quality of care the doctors provide?
N/A
Did survey with family on the phone.
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Review by Marion, for Heritage House of Keller
Overall rating
4.5
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
3.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Frank, for Heritage House of Keller
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
4.0
"..." are you with the availability of the Administrator?
4.0
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Curtis, for Heritage House of Keller
Overall rating
4.2
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
1.0
How satisfied are you with quality of care the doctors provide?
N/A
No- Would not recommend us to other. Poor care!
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Review by Agnes, for Heritage House of Keller
Overall rating
4.6
How satisfied were you with the admission process?
4.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Marshall, for Heritage House of Keller
Overall rating
5.0
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
5.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Grace, for Heritage House of Keller
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
4.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Need mere staff, needs to be cleaned better!!
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Review by James, for Heritage House of Keller
(Updated: March 04, 2016)
Overall rating
4.4
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
4.0
"..." are you with the quality of care the RNs/LVNs provide?
4.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Would like more therapy. Food is cold, overcooked, served late. Look nasty- not something you would want to eat. Drinks buttermilk every meal.
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Review by Evelyn, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
5.0
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
2.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
FOOD COLD!
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Review by Janelle
Overall rating
4.8
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
4.0
"..." are you with the therapy department?
5.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
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Review by Robert, for Heritage House of Keller
Overall rating
2.2
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
1.0
"..." are you with the quality of care the RNs/LVNs provide?
1.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
1.0
Will you recommend this facility to others?
1.0
How satisfied are you with quality of care the doctors provide?
N/A
No one ever introduces there self!
Please announce your name when enter room. Would like to attend music. Food sucks. Can’t lock door. People coming in at night.
Please announce your name when enter room. Would like to attend music. Food sucks. Can’t lock door. People coming in at night.
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Review by William, for Heritage House of Keller
Overall rating
4.3
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
3.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
5.0
"..." are you with the food in the facility?
1.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Only one. Short staffed rang bell for 2 hours.
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Review by Bennie, for Heritage House of Keller
Overall rating
4.7
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
5.0
"..." are you with the therapy department?
4.0
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
3.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food- cold doesn't taste good!
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Review by Thomas, for Heritage House of Keller
Overall rating
4.9
How satisfied were you with the admission process?
5.0
"..." are you with the nurse aides & care they provide?
5.0
"..." are you with the quality of care the RNs/LVNs provide?
5.0
"..." are you with the activities available for residents?
N/A
"..." are you with the therapy department?
N/A
"..." are you with how quickly the social worker responds?
N/A
"..." are you with the availability of the Administrator?
N/A
"..." are you with the food in the facility?
4.0
"..." are you with the cleanliness of the facility?
5.0
Did you feel safe during your stay in the facility?
5.0
Will you recommend this facility to others?
5.0
How satisfied are you with quality of care the doctors provide?
N/A
Food is cold everyday! Condiments don't go with meal!
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