Balboa Nursing and Rehabilitation Center

 
4.6 (27)
6524 0

User reviews

27 reviews
5 stars
 
74%
4 stars
 
19%
3 stars
 
7%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.6
The staff was friendly and courteous
 
4.8(27)
Staff treated me with dignity and respect
 
4.6(27)
Staff responded to my requests in a timely manner
 
4.4(27)
Staff explained procedures and instructions clearly
 
4.5(27)
Staff communicated well
 
4.5(27)
Received assistance for things I needed
 
4.5(27)
Facility is clean and comfortable
 
4.9(26)
Food tasted good and looked appetizing
 
4.1(25)
The therapy (PT,OT,ST) was effective
 
4.6(24)
I would recommend this facility to others
 
4.7(26)
Overall rating
 
4.6(27)
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27 results - showing 1 - 27
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Patient Colin
Overall rating
 
4.9
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0

ID#: 035503
Wait time: N/A
Patient with doctor: 1 month

I feel I'm staying in a boutique hotel. The food is outstanding - really!!! "Good restaurant" quality. I stayed here last winter and was stunned at the level of patient care and the food is spectacular.
VR
Was this review helpful? 0 0
Patient Margot
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0

ID#: 035506
Wait time: N/A
Patient with doctor: N/A

Service is excellent
VR
Was this review helpful? 0 0
Patient Ben
Overall rating
 
4.6
The staff was friendly and courteous
 
4.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
4.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0

ID#: 035515
Wait time: N/A
Patient with doctor: 3.5 weeks

Try to follow the rules - trying.. trying.. trying...
VR
Was this review helpful? 0 0
Patient Melba
Overall rating
 
4.5
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
3.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
2.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
4.0

ID#: 035514
Wait time: N/A
Patient with doctor: N/A

Consistently good.
VR
Was this review helpful? 0 0
Patient Dorothy
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0

ID#: 035505
Wait time: N/A
Patient with doctor: 20 days

This place is very clean, efficient, love the nurses and the food is good and healthy.
VR
Was this review helpful? 0 0
Patient Barbara
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 1 month

Enjoyed my stay here very much. If I ever need your services again, you'll be my No. 1 choice. I've already recommended you to others.
VD
Was this review helpful? 0 0
Patient Michael
Overall rating
 
4.5
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
4.0
Staff responded to my requests in a timely manner
 
3.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
N/A
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 4 months

Sophia is awesome. Randy and Greta are excellent. Carmen, Faye, Pat, Melissa are excellent. A lot of the nurses are really good looking, except for the guys.
VD
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Patient Arthur
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Balboa Nursing & Rehab is the best place I've ever attended. Alvarado, Eldorado, Golden Hills does not compare to this - like Balboa.
VD
Was this review helpful? 0 0
Patient Rita
Overall rating
 
4.9
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
4.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Lunch and dinner were great but breakfast lacked imagination, almost the same thing every morning. The therapy couldn't be better.
VD
Was this review helpful? 0 0
Patient John
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
N/A
The therapy (PT,OT,ST) was effective
 
N/A
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 7 months

Didn't eat food because of feeding tube; no therapy.

Nurses and staff are the best, especially Jenner.
VD
Was this review helpful? 1 1
Patient Ellis
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 4 months

Good doctors, good nurses and good medicine.
VD
Was this review helpful? 1 0
Patient Clotilde
Overall rating
 
4.6
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
4.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
3.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
N/A
Overall rating
 
5.0
Patient at this facility: 2.5 months

Overall pleased with facility and staff!
VD
Was this review helpful? 0 0
Patient Ted
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
N/A
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 5 months
VD
Was this review helpful? 0 0
Patient Vicenzo
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 1 month
VD
Was this review helpful? 0 0
Patient Annie
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 3 weeks
VD
Was this review helpful? 0 0
Patient Ella
Overall rating
 
5.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 3 months

The only negative comment I have is my grey blanket was taken as well as my favorite pants to a pair of scrubs. Otherwise, my stay at Balboa was excellent.
VD
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Patient Lorraine
Overall rating
 
4.2
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
4.0
Staff explained procedures and instructions clearly
 
3.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
4.0
The therapy (PT,OT,ST) was effective
 
4.0
I would recommend this facility to others
 
4.0
Overall rating
 
4.0
Patient at this facility: 2 years

Facility needs to cooperate with resident personal physician.
VD
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Patient Thomas
Overall rating
 
4.8
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
N/A
I would recommend this facility to others
 
5.0
Overall rating
 
4.0
Patient at this facility: 4 months
VD
Was this review helpful? 0 0
Patient Loretta
Overall rating
 
4.7
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
4.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility: 5 days
VD
Was this review helpful? 0 0
Patient Lois
Overall rating
 
4.1
The staff was friendly and courteous
 
4.0
Staff treated me with dignity and respect
 
4.0
Staff responded to my requests in a timely manner
 
4.0
Staff explained procedures and instructions clearly
 
3.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
3.0
The therapy (PT,OT,ST) was effective
 
4.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
VD
Was this review helpful? 0 0
Patient James
Overall rating
 
3.4
The staff was friendly and courteous
 
3.0
Staff treated me with dignity and respect
 
4.0
Staff responded to my requests in a timely manner
 
3.0
Staff explained procedures and instructions clearly
 
3.0
Staff communicated well
 
3.0
Received assistance for things I needed
 
3.0
Facility is clean and comfortable
 
4.0
Food tasted good and looked appetizing
 
4.0
The therapy (PT,OT,ST) was effective
 
4.0
I would recommend this facility to others
 
3.0
Overall rating
 
3.0
CNA's answer call light in a semi promptly manner. Sometimes CNA's return with answer, sometimes they don't
VD
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Patient Henry
Overall rating
 
4.8
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
4.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
4.0
There were flies in my room, not very pleasant when you're eating. (need flyswatters) Call lights not answered sometimes for 15 minutes. Halls are always noisy, talking loud, laughing. Just a friendly report.
VD
Was this review helpful? 0 0
Patient Mary
Overall rating
 
2.9
The staff was friendly and courteous
 
4.0
Staff treated me with dignity and respect
 
3.0
Staff responded to my requests in a timely manner
 
3.0
Staff explained procedures and instructions clearly
 
3.0
Staff communicated well
 
3.0
Received assistance for things I needed
 
2.0
Facility is clean and comfortable
 
3.0
Food tasted good and looked appetizing
 
3.0
The therapy (PT,OT,ST) was effective
 
2.0
I would recommend this facility to others
 
3.0
Overall rating
 
3.0
Patient at this facility: 3 months
VD
Was this review helpful? 0 0
Patient Elvia
Overall rating
 
3.8
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
2.0
Staff responded to my requests in a timely manner
 
4.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
4.0
Received assistance for things I needed
 
3.0
Facility is clean and comfortable
 
4.0
Food tasted good and looked appetizing
 
3.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
4.0
Overall rating
 
4.0
Patient at this facility? 2 months
VD
Was this review helpful? 0 0
Patient Brenda
Overall rating
 
4.6
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
5.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
5.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
1.0
The therapy (PT,OT,ST) was effective
 
5.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this facility? 1.5 months
VD
Was this review helpful? 0 0
Patient Cassandra
Overall rating
 
4.0
The staff was friendly and courteous
 
5.0
Staff treated me with dignity and respect
 
5.0
Staff responded to my requests in a timely manner
 
5.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
5.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
N/A
Food tasted good and looked appetizing
 
3.0
The therapy (PT,OT,ST) was effective
 
1.0
I would recommend this facility to others
 
4.0
Overall rating
 
4.0
VD
Was this review helpful? 0 0
Patient Edward
Overall rating
 
3.7
The staff was friendly and courteous
 
3.0
Staff treated me with dignity and respect
 
3.0
Staff responded to my requests in a timely manner
 
1.0
Staff explained procedures and instructions clearly
 
4.0
Staff communicated well
 
2.0
Received assistance for things I needed
 
4.0
Facility is clean and comfortable
 
5.0
Food tasted good and looked appetizing
 
5.0
The therapy (PT,OT,ST) was effective
 
4.0
I would recommend this facility to others
 
5.0
Overall rating
 
5.0
Patient at this Facility? 3 weeks

4 Roommates, dealing with screaming at night. Not able to sleep due to scream, roommate needed pain pills.
VD
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27 results - showing 1 - 27