Pavlov's Dog & Cat Hospital

 
4.9 (4085)
11856

User reviews

9 reviews with 3 stars
4085 reviews
5 stars
 
93%
4 stars
 
8%
3 stars
 
0%
2 stars
 
0%
1 star
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.9(3881)
Ease of Getting Appointment
 
4.9(4068)
Helps Patient/Family Understand Condition
 
4.9(3938)
Listens & Addresses Concerns
 
4.9(3987)
Demonstrates Bedside Manner
 
4.9(3949)
Office Staff is Professional & Courteous
 
4.9(4077)
Office is Clean & Comfortable
 
4.9(4085)
Accurately Diagnosed Condition
 
4.9(3759)
Staff Follows Up as Needed
 
4.9(3783)
Waiting Time During Visit
 
4.8(4057)
Spends Enough Time With Me
 
4.9(3923)
Back to Listing
9 results - showing 1 - 9
Ordering
Review from Roland
Overall rating
 
3.2
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
N/A
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
N/A
Wait time: 30 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Randy
Overall rating
 
3.1
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
3.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
Wait time: 5 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Larry
Overall rating
 
3.2
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 0 0
Review from Brittany
Overall rating
 
3.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 4 Minutes
Patient with doctor: 2 Years
VR
Was this review helpful? 0 0
Review from Larry
Overall rating
 
3.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
2.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
2.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
3.0
Wait time: 15-20 Minutes
Patient with doctor: 10 Years
VR
Was this review helpful? 0 0
Review from Stephanie
Overall rating
 
3.4
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: N/A

Office staff unfriendly. One of them was texting (on the phone) while being asking questions.
VR
Was this review helpful? 0 0
Review from Jennifer
Overall rating
 
3.0
Reviewers' Overall Rating
 
1.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
4.0
Wait time: 1 Hour
Patient with doctor: 8 Years

Came in at 10:45, a room became available 11:25, I had to tell the receptionist there was an available room she finally brought us in the room 11:40. Very unhappy receptionists ignored us, didn't say anything.
VR
Was this review helpful? 0 0
Review from Ruthanne
(Updated: August 29, 2015)
Overall rating
 
3.3
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
3.0
Wait time: 5 minutes
Patient with doctor: 12 years

VR
Was this review helpful? 1 0
Anonymous
Overall rating
 
3.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
2.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 4 minutes
Patient with doctor: 11 years
VR
Was this review helpful? 0 0
9 results - showing 1 - 9