Pavlov's Dog & Cat Hospital

 
4.9 (4085)
11853

User reviews

343 reviews with 4 stars
4085 reviews
 
93%
 
8%
 
0%
 
0%
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.9(3881)
Ease of Getting Appointment
 
4.9(4068)
Helps Patient/Family Understand Condition
 
4.9(3938)
Listens & Addresses Concerns
 
4.9(3987)
Demonstrates Bedside Manner
 
4.9(3949)
Office Staff is Professional & Courteous
 
4.9(4077)
Office is Clean & Comfortable
 
4.9(4085)
Accurately Diagnosed Condition
 
4.9(3759)
Staff Follows Up as Needed
 
4.9(3783)
Waiting Time During Visit
 
4.8(4057)
Spends Enough Time With Me
 
4.9(3923)
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343 results - showing 251 - 300
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Review from Veronica
Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 5-10 Minutes
Patient with doctor: 22 Years

Very satisfied and staff don’t care for Dr. Peters. It had no other choice put my dog in due to illness, unit would have waited to see Dr. Pavlov otherwise.

VR
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Review from Scott
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 25 Minutes
Patient with doctor: 10 Years
VR
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Review from Irene
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: Since 2003
VR
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Review from Robert
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 9 Years
VR
Was this review helpful? 0 0
Review from Marcos
Overall rating
 
3.8
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
1.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
3.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: 1 Year
VR
Was this review helpful? 0 0
Review from Kealet
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 7 Minutes
Patient with doctor: 6 Years
VR
Was this review helpful? 0 0
Review from Aruceli
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 4 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 0 0
Review from Mark
Overall rating
 
4.3
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
N/A
Wait time: 45 Minutes
Patient with doctor: N/A

All we needed was a rabirs shot.
VR
Was this review helpful? 0 0
Review from Victoria
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
3.0
Wait time: 20 Minutes
Patient with doctor: 2 Years
VR
Was this review helpful? 0 0
Review from Abiqail
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 4+ Years
VR
Was this review helpful? 0 0
Review from Anonymous
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 1 Minute
Patient with doctor: 2 Years
VR
Was this review helpful? 0 0
Review from Candy
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: N/A
Patient with doctor: 10+ Years
VR
Was this review helpful? 0 0
Review from Kimberly
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 0 0
Review from Mark
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with doctor: 16 Years
VR
Was this review helpful? 0 0
Review from Megan
Overall rating
 
3.7
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
2.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
2.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: N/A

Great service while we were here in the office, but assistance on phone was confusing and difficult.
VR
Was this review helpful? 0 0
Review from Annabella
Overall rating
 
4.3
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
3.0
Wait time: 1 Minute
Patient with doctor: N/A

Very good enivronment .

VR
Was this review helpful? 0 0
Review from Tiffany
Overall rating
 
4.1
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 35 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 0 0
Review from Paul
Overall rating
 
3.7
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
3.0
Wait time: 10 Minutes
Patient with doctor: 1st time

1st time experience so it's all very new to me as a dog owner.
VR
Was this review helpful? 0 0
Review from Anonymous
Overall rating
 
4.3
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
N/A
Wait time: 15 Minutes
Patient with doctor: 1 Day

Ketton found- brought for evacuation and examination.
VR
Was this review helpful? 0 0
Review from Andrea
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
4.0
Wait time: 25 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 0 0
Review from Greg
Overall rating
 
3.8
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 2-3 Minutes
Patient with doctor: 1 Month

Initial treating doctor was too quick to move on at diagnosis. She assumed we understood the medical terminology and didn’t tell us in lamen term what it was.
VR
Was this review helpful? 0 0
Review from Kassy
Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: 8 Years
VR
Was this review helpful? 0 0
Review from Patsy
Overall rating
 
4.4
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: N/A
Patient with doctor: 11 Years
VR
Was this review helpful? 0 0
Review from Delaney
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 8 Months

VR
Was this review helpful? 0 0
Review from Bentio
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
N/A
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 5-10 Minutes.
Patient with doctor: 10 Years

Everything is fine today. I call 2 weeks ( because it was late) and wanted to be same i could come in, when i got here i was advice they were backup and will not be able to take care of my dogs needless to say dogs and I were upset.
VR
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Review from Robert
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
N/A
Wait time: N/A
Patient with doctor: N/A
VR
Was this review helpful? 2 0
Review from Carolyn
(Updated: August 29, 2015)
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 20 minutes
Patient with doctor: 13 years
VR
Was this review helpful? 1 0
Review from Stephanie
(Updated: August 29, 2015)
Overall rating
 
3.9
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
N/A
Wait time: 5 minutes
Patient with doctor: 13 years
VR
Was this review helpful? 1 0
Review by Michelle
Overall rating
 
4.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
N/A
Wait time: 20 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review by Michael
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 25 Minutes
Patient with doctor: 3 Years
VR
Was this review helpful? 1 0
Patient Terri
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: N/A
Patient with doctor: Years

Happy that services and treatments are recommended but not pushed on clients and you are hot made to feel guilty.
VR
Was this review helpful? 1 0
Patient Stephanie
Overall rating
 
4.3
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: N/A
Patient with doctor: 12 Years
VR
Was this review helpful? 1 0
Patient Deborah
Overall rating
 
3.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
2.0
Wait time: 30-45 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Chris
(Updated: July 17, 2015)
Overall rating
 
4.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 12 minutes
Patient with doctor: 6 Months
VR
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Patient Victoria
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
3.0
Wait time: 30 minutes
Patient with doctor: 1 Year
VR
Was this review helpful? 1 0
Patient Taylor
Overall rating
 
3.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
N/A
Wait time: less than 5 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Patient Sara
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: About 5 Years
VR
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Patient Thelma
Overall rating
 
3.7
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
4.0
Wait time: 45 Minutes
Patient with doctor: 10 Years
VR
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Review from Linda
(Updated: July 23, 2015)
Overall rating
 
3.5
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
1.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 8 Years

I had put "one" on accurately diagnosed condition based on a prior experience with my dog Jovi about 2-3 years ago. This visit was fine.
VR
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Review from Marie
Overall rating
 
3.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 15 Minutes
Patient with doctor: 7 Years

Just care for anal gland to be released and flee medication.
VR
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Review from Franas
Overall rating
 
4.4
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 5 Minutes
Patient with doctor: 12 Years

Getting a appointment on my day off is very important!
VR
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Review from Anonymous
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with doctor: N/A

Last appointment had 30 minutes wait! But usually very short wait.
VR
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Review from Anonymous
Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: N/A
VR
Was this review helpful? 1 0
Review from Anonymous
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
N/A
Wait time: 4 Minutes
Patient with doctor: N/A
VR
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Review from John
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
2.0
Spends Enough Time With Me
 
5.0
Wait time: 55 Minutes
Patient with doctor: 5 Years
VR
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Review from Kelli
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: 6 1/2 Years
VR
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Review from Candy
Overall rating
 
4.3
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with doctor: 12 Years
VR
Was this review helpful? 1 0
Review from Anonymous
Overall rating
 
4.5
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with doctor: N/A
VR
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Review from Cloria
Overall rating
 
4.2
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
3.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 20 Minutes
Patient with doctor: N/A
VR
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Review from Victoria
(Updated: June 30, 2015)
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with doctor: 1 Year

Great service!
VR
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