Pavlov's Dog & Cat Hospital

 
4.9 (4085)
11856

User reviews

4085 reviews
 
93%
 
8%
 
0%
 
0%
 
0%
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.9(3881)
Ease of Getting Appointment
 
4.9(4068)
Helps Patient/Family Understand Condition
 
4.9(3938)
Listens & Addresses Concerns
 
4.9(3987)
Demonstrates Bedside Manner
 
4.9(3949)
Office Staff is Professional & Courteous
 
4.9(4077)
Office is Clean & Comfortable
 
4.9(4085)
Accurately Diagnosed Condition
 
4.9(3759)
Staff Follows Up as Needed
 
4.9(3783)
Waiting Time During Visit
 
4.8(4057)
Spends Enough Time With Me
 
4.9(3923)
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Review from Elsa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 2 Minutes
Patient with Doctor: N/A

Everyone is great.
VR
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Review from Jaime
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 20-50 Minutes
Patient with Doctor: 1st time

Very caring doctor and listened to our concerns and was very helpful. Made us feel at home very understanding doctor and staff.
VR
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Review from Stephanie
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: N/A

We always appreciate the great service from the front desk to the nurses and doctors!
VR
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Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 20 Years
VR
Was this review helpful? 0 0
Review from Margaret
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Charles
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: 13 Years
VR
Was this review helpful? 0 0
Review from Jan McCall
Overall rating
 
4.4
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 10 Minutes
Patient with Doctor: 10 Years

Always professional. Always kind.
VR
Was this review helpful? 0 0
Review from Adrian
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 8 Minutes
Patient with Doctor: 15 Years
VR
Was this review helpful? 0 0
Review from Amy
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
3.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 30 Minutes
Patient with Doctor: 6 Years
VR
Was this review helpful? 0 0
Review from Jessica
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 2 Minutes
Patient with Doctor: 18 Years

Made appointment for my other dog and had to change appointment for another dog. Change was done without any issues.
VR
Was this review helpful? 0 0
Review from Stefani
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 3 Years

You are amazing!
VR
Was this review helpful? 0 0
Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 25 Years
VR
Was this review helpful? 0 0
Review from Laura
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with Doctor: 2 Weeks
VR
Was this review helpful? 0 0
Review from Paula
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
N/A
Wait time: N/A
Patient with Doctor: N/A

It was a hole in Johnny’s neck, his eye was almost closed, but I didn’t know what it was until doctor showed me his neck wound.
VR
Was this review helpful? 0 0
Review from Isabella
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: N/A
Patient with Doctor: 25 Years

Always leave with a positive experience.
VR
Was this review helpful? 0 0
Review from Charlene
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: N/A

Excellent service.
VR
Was this review helpful? 0 0
Review from Pat
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: N/A

Staff and doctor are wonderful with Molly! Molly gets outstanding care at Pavlov’s and the staff is always a pleasure to deal with.
VR
Was this review helpful? 0 0
Review from Elva
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 40-50 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Daniela
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 2 Years
VR
Was this review helpful? 0 0
Review from Mandy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
N/A
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with Doctor: 20 Years
VR
Was this review helpful? 0 0
Review from Scot
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 15 Years
VR
Was this review helpful? 0 0
Review from Russel
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
Wait time: 20-25 Minutes
Patient with Doctor: 20 Years
VR
Was this review helpful? 0 0
Review from David
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 20 Minutes
Patient with Doctor: 12 Years

I have always been satisfied by the care and professionalism.
VR
Was this review helpful? 0 0
Review from Anonymous
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
Wait time: 30 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from David
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 20 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Elby
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 15 Minutes
Patient with Doctor: N/A

Long time. Always excellent as usual.
VR
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Review from Dorothy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with Doctor: 8 Months

Everyone is wonderful and courteous.
VR
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Review from Kelley
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 20 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Johnnie
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 10 Years

Great place and care.
VR
Was this review helpful? 0 0
Review from Elaine
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: N/A
VR
Was this review helpful? 0 0
Review from Patsy
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 20+ Years
VR
Was this review helpful? 0 0
Review from Gannett
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: 12 Years

Great service!
VR
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Review from Joseph
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: 12 Years
VR
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Review from Patsy
Overall rating
 
4.7
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 20+ Years
VR
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Review from Kathy
(Updated: June 02, 2019)
Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
N/A
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
N/A
Wait time: 15 Minutes
Patient with Doctor: 25+ Years
VR
Was this review helpful? 0 0
Review from Veronica
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 15-20 Minutes
Patient with Doctor: N/A
VR
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Review from Arian
Overall rating
 
4.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 8 Months

My only complaint would be the lack of ear cleaning at recent grooming visit. The lack of ear cleaning led to a bad ear infection.
VR
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Review from Christel
Overall rating
 
1.0
Reviewers' Overall Rating
 
1.0
Ease of Getting Appointment
 
1.0
Helps Patient/Family Understand Condition
 
1.0
Listens & Addresses Concerns
 
1.0
Demonstrates Bedside Manner
 
1.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
1.0
Accurately Diagnosed Condition
 
1.0
Staff Follows Up as Needed
 
1.0
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
1.0
Wait time: 5 Minutes
Patient with Doctor: 4 Months
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Review from Savannah
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 0 Minute
Patient with Doctor: 2 Weeks

Zeus is doing great and I know it is all because of you!!
VR
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Review from Nancy
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 10 Years

Would never take dog anywhere else. He is always loved and cared for at Pavlov.
VR
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Review from Sylvia
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 0 Minute
Patient with Doctor: 15 Years

Has wonderful staff never had any issues very understanding and great listener follows up on progress.
VR
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Review from Gabi
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: 8 Months

Overall love this place.
VR
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Review from Adriana
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
Wait time: 40 Minutes
Patient with Doctor: N/A

Suggest having garbage outside so when dogs poop in garden it’s easy to pick up and dump.
VR
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Review from Gail
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10-15 Minutes
Patient with Doctor: 3 Months
VR
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Review from Esther
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
Wait time: 2 Minutes
Patient with Doctor: 11 Years

Always get great service from the staff. Thank you for everything you all do.
VR
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Review from Anonymous
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor: 16 Years
VR
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Review from Tara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 10 Minutes
Patient with Doctor:16 Years
VR
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Review from Tommi
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 3 Minutes
Patient with Doctor: 2.5 Years
VR
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Review from Adelita
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 10 Years

Second dog that I bring here.
VR
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Review from Tara
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
Wait time: 5 Minutes
Patient with Doctor: 16 Years
VR
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