Dr. Richard Lam, MD

 
4.7 (295)
12332

User reviews

295 reviews
 
82%
 
15%
 
1%
2 stars
 
0%
 
1%
Overall rating
 
4.7
Reviewers' Overall Rating
 
4.8(289)
Ease of Getting Appointment
 
4.6(295)
Helps Patient/Family Understand Condition
 
4.8(295)
Listens & Addresses Concerns
 
4.8(293)
Demonstrates Bedside Manner
 
4.8(288)
Office Staff is Professional & Courteous
 
4.8(294)
Office is Clean & Comfortable
 
4.8(295)
Accurately Diagnosed Condition
 
4.8(289)
Staff Follows Up as Needed
 
4.6(284)
Waiting Time During Visit
 
4.6(293)
Spends Enough Time With Me
 
4.8(292)
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296 results - showing 51 - 100
1 2 3 4 5 6
Ordering
Patient Mary
Overall rating
 
3.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
3.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
N/A
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
3.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
2.0
ID #016116
Wait time: N/A
VR
Was this review helpful? 0 0
Patient Nancy
Overall rating
 
3.9
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
2.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #016083
Wait time: 5-10 minutes

It's ok, I am happy.
VD
Was this review helpful? 0 0
Patient R.D.
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016082
Wait time: 15 minutes
VD
Was this review helpful? 0 0
Patient Christa
Overall rating
 
4.5
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #016170
Wait time: 15 minutes

Great staff. Courteous and professional. I love Dr. Lam and his PA's
VR
Was this review helpful? 0 0
Patient Linda
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016081
Wait time: 10 minutes

It is a pleasure to come in the office. Staffs are very friendly and the doctor takes time.
VR
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Patient Gary
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
N/A
VD
Was this review helpful? 0 0
Patient Doro
Overall rating
 
4.6
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016097
Wait time: 15 minutes
VR
Was this review helpful? 0 0
Patient Ron
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016076
Wait time: 5-10 minutes
VD
Was this review helpful? 0 0
Patient Jesus
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016086
Wait time: 15 minutes

Satisfecho
VD
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Patient Philip
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016084
Wait time: 5 minutes
VD
Was this review helpful? 0 0
Patient Clifford
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016045
Wait time: 15 minutes
VD
Was this review helpful? 0 0
Patient Raquel
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016044
Wait time: 15 minutes
VD
Was this review helpful? 0 0
Patient Sergio
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016099
Wait time: N/A
VR
Was this review helpful? 0 0
Patient Mike
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016075
Wait time: 20 minutes
VR
Was this review helpful? 0 0
Patient Angela
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016074
Wait time: 10 minutes
VR
Was this review helpful? 0 0
Patient Charles
Overall rating
 
1.3
Reviewers' Overall Rating
 
2.0
Ease of Getting Appointment
 
1.0
Helps Patient/Family Understand Condition
 
1.0
Listens & Addresses Concerns
 
1.0
Demonstrates Bedside Manner
 
2.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
1.0
Accurately Diagnosed Condition
 
2.0
Staff Follows Up as Needed
 
1.0
Waiting Time During Visit
 
1.0
Spends Enough Time With Me
 
1.0
ID #016073
Wait time: N/A
VR
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Patient Tom
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016088
Wait time: 22 minutes

Office staff is very helpful.
VR
Was this review helpful? 0 0
Patient Elena
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
ID #016080
Wait time: 15 minutes
VR
Was this review helpful? 0 0
Patient Mel
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
ID #016078
Wait time: 5 minutes

The only doctor I can trust.
VR
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Patient Mary
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016089
Wait time: 10-15 minutes

I really like this office, the staff and especially Dr. Lam. They're always respectful and great to me.
VR
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Patient Juan
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
N/A
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
N/A
Spends Enough Time With Me
 
5.0
ID #016079
Wait time: 15 minutes
VR
Was this review helpful? 0 0
Patient Francis
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016090
Wait time: 30 minutes
VR
Was this review helpful? 0 0
Patient Susan
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016482
Wait time: 10 minutes

Glad there are not a ton of advertisements for medications throughout the office that is no annoying to me. I really like the doctor and staff!
VR
Was this review helpful? 1 0
Patient William
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016481
Wait time: 3 minutes

Compassionate and understanding is greatly appreciated by me and Deannie (wife)
VR
Was this review helpful? 1 0
Patient Thomas
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016479
Wait time: 5 minutes
VR
Was this review helpful? 0 0
Patient Patricia
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016478
Wait time: 10 minutes
VR
Was this review helpful? 0 0
Patient Carl
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016477
Wait time: 2 minutes
VR
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Patient Dennis
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016476
Wait time: 10 minutes

I have been with Dr. Lam for 15 years.
VR
Was this review helpful? 0 0
Overall rating
 
4.4
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
3.0
ID #016474
Wait time: 10 minutes

Congratulations!! Great doctor, great atmosphere. Thank you very much!
VR
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Patient Sylvia
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016475
Wait time: 5 minutes

Love my new doctor and staff!
VR
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Patient Jorge
Overall rating
 
4.7
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
4.0
ID #016472
Wait time: 15 minutes
VR
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Patient Iluminada
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
No Comments. Everybody are very helpful and courteous.
VR
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Patient Janice
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016048
Wait time: 0 minutes
VR
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Patient Johnny
Overall rating
 
4.3
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
3.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016470
Wait time: 15 minutes
VR
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Patient Michelle
Overall rating
 
4.9
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016469
Wait time: 15 minutes
VR
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Patient Gloria
Overall rating
 
4.8
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
5.0
ID #016466
Wait time: 10 minutes
VR
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Patient Chris
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016460
Wait time: 20 minutes
VR
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Patient Yun-Chong
(Updated: August 02, 2012)
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016048
Wait time: 15 minutes
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Patient Helen
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016095
Wait time: 10 minutes
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Patien Maria Elisa
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016094
Wait time: 5 minutes
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Patient Martha
Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #016093
Wait time: 10 minutes

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Patient Douglas
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016096
Wait time: 5 minutes

Have always had excellent service from Dr. Lam office and staff.
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Patient Marcia
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016041
Wait time: 5 minutes
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Overall rating
 
4.0
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
4.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #016037
Wait time: 10 or 20 minutes
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Overall rating
 
4.1
Reviewers' Overall Rating
 
4.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
4.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
3.0
Office Staff is Professional & Courteous
 
4.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
4.0
Waiting Time During Visit
 
4.0
Spends Enough Time With Me
 
4.0
ID #016038
Wait time: 10 minutes
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Patient Mary Ross
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
N/A
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016039
Wait time: 10 minutes

Very Good Doctor
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Patient David
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016050
Wait time: 15 minutes

Very Good Doctor.
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Overall rating
 
5.0
Reviewers' Overall Rating
 
N/A
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
N/A
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
N/A
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016036
Wait time: 5 minutes

Stay here at Sun City. This doctor is great and the staffs are nice.
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Patient Chris
Overall rating
 
5.0
Reviewers' Overall Rating
 
5.0
Ease of Getting Appointment
 
5.0
Helps Patient/Family Understand Condition
 
5.0
Listens & Addresses Concerns
 
5.0
Demonstrates Bedside Manner
 
5.0
Office Staff is Professional & Courteous
 
5.0
Office is Clean & Comfortable
 
5.0
Accurately Diagnosed Condition
 
5.0
Staff Follows Up as Needed
 
5.0
Waiting Time During Visit
 
5.0
Spends Enough Time With Me
 
5.0
ID #016460
Wait time: 20 minutes
VR
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Patient Joyce
Overall rating
 
3.0
Reviewers' Overall Rating
 
3.0
Ease of Getting Appointment
 
4.0
Helps Patient/Family Understand Condition
 
3.0
Listens & Addresses Concerns
 
4.0
Demonstrates Bedside Manner
 
4.0
Office Staff is Professional & Courteous
 
1.0
Office is Clean & Comfortable
 
4.0
Accurately Diagnosed Condition
 
2.0
Staff Follows Up as Needed
 
1.0
Waiting Time During Visit
 
3.0
Spends Enough Time With Me
 
4.0
ID #016327
Wait time: 15 minutes

Office staff does not return call promptly messages for help (info) from doctor take 1-2 days for call break. Front desk staff is not friendly never smile or call you by your name. Answering machine left oon way after lunch break is over!!!
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