Pavlov's Dog & Cat Hospital

 
4.9 (4085)
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  • Pavlov's Dog & Cat Hospital
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    • Specialty

    Specialty
    Veterinary Medicine
    Sub-Specialty
    Small Animal Practice - Michael Pavlov, DVM

    Address

    Address
    8236 Bandera Road
    City
    San Antonio
    State
    Texas
    ZIP
    78606
    Phone
    (210) 521-8236
    Website
    http://www.pavlovsdogandcathospital.com

    Dr. Michael Pavlov and his wife Elizabeth opened Pavlov's Dog & Cat Hospital in 1993 with dedicated hearts to serve clients and their pets with the highest standard of medicine at affordable prices.

    Modeled with family in mind, the health and wellness of four legged members are top priority at Pavlov's.

    We offer complete dog and cat care from puppies to our beloved old timers. Services include dentistry, diagnostic services, elective surgeries and orthopedics, medical diagnostics and hospitalized treatment, digital radiology, routine health examinations, boarding, grooming, wellness and preventative medicine.

    The clinic is conveniently located in Northwest San Antonio. We look forward to your visit.

    User reviews

    4085 reviews
    5 stars
     
    93%
    4 stars
     
    8%
    3 stars
     
    0%
    2 stars
     
    0%
    1 star
     
    0%
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    4.9(3881)
    Ease of Getting Appointment
     
    4.9(4068)
    Helps Patient/Family Understand Condition
     
    4.9(3938)
    Listens & Addresses Concerns
     
    4.9(3987)
    Demonstrates Bedside Manner
     
    4.9(3949)
    Office Staff is Professional & Courteous
     
    4.9(4077)
    Office is Clean & Comfortable
     
    4.9(4085)
    Accurately Diagnosed Condition
     
    4.9(3759)
    Staff Follows Up as Needed
     
    4.9(3783)
    Waiting Time During Visit
     
    4.8(4057)
    Spends Enough Time With Me
     
    4.9(3923)
    View all user reviews View most helpful
    Review from Marlene
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 5 Years

    Great attendant- loves all. She helps my kitties. Francis is the best!!
    VR
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    Review from Brittany
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 0 Minute
    Patient with doctor: N/A
    VR
    Was this review helpful? 0 0
    Review from Jared
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 5 Years
    VR
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    Review from Shannon
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 17 Years

    Love this place.
    VR
    Was this review helpful? 0 0
    Review from Gladys
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    N/A
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: N/A
    VR
    Was this review helpful? 0 0
    Review from Genella
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    N/A
    Wait time: 10 Minutes
    Patient with doctor: 1 Year

    Haven’t been here very often but feel comfortable Chico isn’t scared.
    VR
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 30 Minutes
    Patient with doctor: N/A
    VR
    Was this review helpful? 0 0
    Review from Ashley
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 10 Years
    VR
    Was this review helpful? 0 0
    Review from Bill
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    4.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 3+ Years
    VR
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 10+ Years

    Great vet, very friendly and courteous, very professional.
    VR
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    Review from Louann
    Overall rating
     
    4.7
    Reviewers' Overall Rating
     
    N/A
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    4.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: N/A
    Patient with doctor: N/A

    I have never been unsatisfied with service.
    VR
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    Review from Bob
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 0 Minute
    Patient with doctor: N/A
    VR
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    Review from Anonymous
    Overall rating
     
    4.1
    Reviewers' Overall Rating
     
    4.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    4.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    4.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    4.0
    Wait time: 15 Minutes
    Patient with doctor: 15 Years
    VR
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    Review from Anonymous
    Overall rating
     
    4.6
    Reviewers' Overall Rating
     
    4.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 15 Minutes
    Patient with doctor: N/A

    I think that the place is amazingly cool… I think that this place has a clean and so clear.
    VR
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    Review from Tiffany
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 12 Years
    VR
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 15 Minutes
    Patient with Doctor: N/A

    Awesome customer service.
    VR
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    Review from David
    Overall rating
     
    4.7
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    4.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    5.0
    Wait time: N/A
    Patient with Doctor: N/A

    I’ve been coming here since I’ve moved t O San Antonio in 2006. The vets and staff have done a outstanding job with Miss Molly. I’ve referred customers and there happy.
    VR
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: 8 Years
    VR
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 7 Minutes
    Patient with Doctor: 20 Years
    VR
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    Review from Tim
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 10 Minutes
    Patient with Doctor: 10 Years
    VR
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    Review from Anonymous
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5-10 Minutes
    Patient with Doctor: 8 Months
    VR
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    Review from Gonzales
    Overall rating
     
    4.1
    Reviewers' Overall Rating
     
    4.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    4.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    4.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    4.0
    Wait time: 20 Minutes
    Patient with Doctor: New
    VR
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    Review from Gloria
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 4 Minutes
    Patient with Doctor: 20 Years
    VR
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    Review from Jose
    Overall rating
     
    4.6
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 4 Minutes
    Patient with Doctor: 20 Years
    VR
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    Review from Lina
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: 1 Month
    VR
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    Review from Bey
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 2 Minutes
    Patient with Doctor: 20 Years
    VR
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    Review from Joseph
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: N/A
    VR
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    Review from Jackie
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 2 Minutes
    Patient with Doctor: 10 Years

    Pavlov’s is GREAT.
    VR
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    Review from Diane
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: 12 Years

    Doctors Peters and Povlov are always personable, knowledgeable and take time to explain everything.
    VR
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    Review from Jessica
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5-10 Minutes
    Patient with Doctor: 1.5 Years

    Always super quick with appointments and very understanding with rescheduling. Very affordable pricing compared to any vet I’ve been to.
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    Review from Dora
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 10 Minutes
    Patient with Doctor: 10+ Years

    Always have been satisfied with everyone here. Thank you for taking care of my babies.
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    Review from Emily
    Overall rating
     
    4.6
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    4.0
    Wait time: 15 Minutes
    Patient with Doctor: 1 Year
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    Review from Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    N/A
    Staff Follows Up as Needed
     
    N/A
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 10 Minutes
    Patient with Doctor: 20+ Years

    Thank you!
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    Review from Lisa
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 3 Minutes
    Patient with Doctor: N/A
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    Review from Velma
    Overall rating
     
    4.7
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    N/A
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: N/A
    Patient with Doctor: 10 Years

    Good overall.
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    Review from Linda
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    N/A
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 0 Minute
    Patient with Doctor: 9 Years
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    Review from Nick
    Overall rating
     
    4.6
    Reviewers' Overall Rating
     
    N/A
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    4.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    4.0
    Wait time: 2 Minutes
    Patient with Doctor: 20 Years
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    Review from Joseph
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: N/A
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    Review from Bey
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 2 Minutes
    Patient with Doctor: 20 Years
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    Review from Anonymous
    Overall rating
     
    4.9
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5-10 Minutes
    Patient with Doctor: 8 Months
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    Review from Shevonne
    Overall rating
     
    4.1
    Reviewers' Overall Rating
     
    4.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    4.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    4.0
    Office Staff is Professional & Courteous
     
    4.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    4.0
    Wait time: 20 Minutes
    Patient with Doctor: New

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    Review from Gloria
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 4 Minutes
    Patient with Doctor: N/A
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    Review from Ashley
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: 2 Months

    Pavlov's was able to help with my cats urgent illness, effectively and in a costly manner. I am so grateful we can watch my kitty play in health after our visit!
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    Review from Jose
    Overall rating
     
    4.6
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    4.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    4.0
    Staff Follows Up as Needed
     
    4.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 4 Minutes
    Patient with Doctor: 20 Years
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    Review from Lina
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with Doctor: 1 Month
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    Patient Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 15 Minutes
    Patient with doctor: N/A

    Awesome customer service.
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    Patient David
    Overall rating
     
    4.7
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    4.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    4.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    4.0
    Spends Enough Time With Me
     
    5.0
    Wait time: N/A
    Patient with doctor: N/A

    I’ve been coming here since I’ve moved to San Antonio in 2006. The vets and staff have done outstanding job with Miss Molly. I’ve referred customers and they are happy.
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    Patient Anonymous
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 5 Minutes
    Patient with doctor: 8 Years
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    Patient Becky
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 7 Minutes
    Patient with doctor: 20 Years
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    Patient Tim
    Overall rating
     
    5.0
    Reviewers' Overall Rating
     
    5.0
    Ease of Getting Appointment
     
    5.0
    Helps Patient/Family Understand Condition
     
    5.0
    Listens & Addresses Concerns
     
    5.0
    Demonstrates Bedside Manner
     
    5.0
    Office Staff is Professional & Courteous
     
    5.0
    Office is Clean & Comfortable
     
    5.0
    Accurately Diagnosed Condition
     
    5.0
    Staff Follows Up as Needed
     
    5.0
    Waiting Time During Visit
     
    5.0
    Spends Enough Time With Me
     
    5.0
    Wait time: 10 Minutes
    Patient with doctor: 10 Years

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